Warranty Forms

Return and Warranty forms – Authorised Dealers only

To apply for a return for warranty or credit, please use the appropriate form below. Once the form is submitted, you will receive an email notification confirming the request. We will assess it, and within one business day, email a return authorisation or further instructions.

Please wait until you receive a return authorisation before returning product.

Once you have received the return authorisation, please ensure the return number is clearly visible on the return package.

Further instructions will be in the email correspondence and on the return form. Please ensure both are read and understood.

These forms are for authorised dealers only.


BIKE WARRANTY FORMS

Apollo / Neo / Radius / Felt Warranty Form


PARTS & ACCESSORIES FORMS

DT Swiss Warranty & Service
*Use this form for DT Swiss components for Warranty or Service Only.
Australian IBD’s note – we will not accept any claims for product purchased overseas. The customers of overseas retailers must be referred back to their place of purchase.

Knog Warranty & Service (From 1st July 2023 warranty claims should be made through Bikecorp. Claims for PWR should go to Knog directly)

Helmets Warranty & Service

Other Aftermarket Parts Warranty

Goods Return Application – Non-warranty Return for Credit