Warranty Forms

Please note that the GPI Apollo Warranty Department and the DT Swiss Service Centre will be closed from 23/12/2021 until 10/01/2022. All requests will be addressed when they re-open.

Return and Warranty forms – Authorised Dealers only

To apply for a return for warranty or credit, please use the appropriate form below. Once the form is submitted, you will receive an email notification confirming the request. We will assess it, and within one business day, email a return authorisation or further instructions.

Please wait until you receive a return authorisation before returning product.

Once you have received the return authorisation, please ensure the return number is clearly visible on the return package.

Further instructions will be in the email correspondence and on the return form. Please ensure both are read and understood.

These forms are for authorised dealers only.


Apollo / Neo / Radius / Felt Warranty Form


DT Swiss Warranty & Service

Knog Warranty & Service

Helmets Warranty & Service

CycleOps Trainer Warranty Form

Other Aftermarket Parts Warranty

Goods Return Application – Non-warranty Return for Credit